Discretion Guarantee

Discretion is at the heart of our service. All orders are packaged discreetly, with no indication of the contents, so you can shop freely and confidently without worrying about prying eyes. All products are shipped discreetly in a brown box with absolutely no indication as to the contents. You can have your order delivered to any location: work, office, or home. For added discretion, your payments will appear under our legal business name on your bank statements.

United Kingdom Delivery

Standard Delivery (2-3 Working Days) – £3.90

Fast and fully tracked – We also use Royal Mail Tracked services, which you can choose from at the checkout:

Royal Mail Tracked 48 (3-4 Working Days) – £5.99

Royal Mail Tracked 24 (1-2 Working Days) – £7.49

FREE Standard Delivery (2-3 Working Days) – When you spend over £100

Please note: If your order weighs over a certain limit we will use an alternative service of our choosing such as DPD Next Day or DPD Express to get your items to you.

Europe Delivery

Royal Mail International Airsure (3 – 5 Days) – £19.99

Please note: If your order weighs over a certain limit we will use an alternative service of our choosing such as DPD Next Day or DPD Express to get your items to you. Our delivery partners may outsource delivery for overseas customers.

North America & Canada Delivery

Royal Mail International Airsure (3 – 7 Days) – £29.99

Please note: If your order weighs over a certain limit we will use an alternative service of our choosing such as DPD Next Day or DPD Express to get your items to you. Our delivery partners may outsource delivery for overseas customers.

Rest Of The World Delivery

Royal Mail International Airsure (5 – 9 Days) – £39.99

Please note: If your order weighs over a certain limit we will use an alternative service of our choosing such as DPD Next Day or DPD Express to get your items to you. Our delivery partners may outsource delivery for overseas customers.

Import Duties And Taxes (International Orders)

Please check your country’s national import policy. Loverr will not be responsible for import duties and taxes occurred when ordering internationally from outside of the UK.

Accepting Your Order

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’. It is your duty to inspect and confirm that the goods are in perfect condition before signing. If the goods are damaged and not singed for as such, Loverr cannot accept any liability and the item will not be replaced or reimbursed.

Elsewhere In The World?

If you are elsewhere in the world and want a Loverr order sending to you, please contact us on info@loverr.co.uk and we’ll be happy to help arrange this!